Licensing & Activation
Activation per product
How you activate each kind of ZeroTrace product, hardware devices through the mobile app, desktop software in-app, and where Desktop differs.
Activation looks slightly different depending on the kind of product, but the model is the same everywhere (see How licensing works). Here is the exact step for each.
HID, AirLeak, AirLeak Pro, and Echo activate through the ZeroTrace mobile app over Bluetooth.
- Pair and connect the device, see Pairing and auto-detect. The license is written to the device you are connected to.
- Open the device's license or activation screen in the app.
- Provide your license, by scanning the license QR code that came with your device or order, or by entering the key. The key is treated as sensitive; it is stored securely and never shown back in plain text.
- The device validates the key and switches to its licensed level. The licensed features become available immediately.
Full walkthrough: Mobile licensing & activation. Per-device notes: HID, AirLeak, Echo.
USBLogger is a wired keystroke logger with its own on-device review interface rather than a Bluetooth device driven by the mobile app. Its review interface is licensed the same way, tied to the device, and its Wi-Fi password is a separate lock. See USBLogger licensing.
At a glance
| Product | How you activate | Bound to |
|---|---|---|
| HID, AirLeak, AirLeak Pro, Echo | Scan QR or enter key in the mobile app | The device |
| USBLogger | On-device review interface | The device |
| OSINT, Proxy | In-app, on first launch | The machine |
| ZeroTrace Desktop | No activation (ungated today) | — |
When a key is rejected
If a license will not activate, the product tells you why in plain terms rather than a cryptic code, for example a key issued for a different device or machine, a key that is expired or invalid, or one the licensing check could not reach right now. Check that you are activating the right unit or computer with the right key, and try again. For the desktop software's full list of license states, see the OSINT or Proxy licensing page.